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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Haley Montgomery

Haley Montgomery

April 20, 2026

5  out of  5
rating by Haley Montgomery
"Amazing at explaining policies in detail. Very polite and personal. And the best of all; finds the best bundles and discounts to help the customer in every way possible."
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Chad Cunningham

April 16, 2026

5  out of  5
rating by Chad Cunningham
"Dawson Criscoe was top notch to work with. Highly recommend him and State Farm. They answered all of my questions thoroughly and clearly. Never felt pressured on anything what so ever."
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Jerry Ferguson

April 15, 2026

5  out of  5
rating by Jerry Ferguson
"Zachary’s office has provided car insurance for me over the last 5 years and 3 different cars. From helping with a broken windshield the first 6 months till now I am extremely happy with their service. The staff is always helpful and professional when I call/text/email in with questions. I recommend this office to all my friends and family and to you!!"
We responded:
"We appreciate you!"
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Mark Goffinet

April 10, 2026

5  out of  5
rating by Mark Goffinet
"Kyle is so helpful and knowledgeable"
We responded:
"We appreciate it, Mark! "
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Mike Day

April 10, 2026

5  out of  5
rating by Mike Day
"Great people, great service. Always helpful with a positive attitude."
We responded:
"Thank you!"
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Rachel Rearden

April 9, 2026

5  out of  5
rating by Rachel Rearden
"Rheana was so helpful. I love working with this team."
We responded:
"We appreciate you! "
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Collin Bell

April 9, 2026

5  out of  5
rating by Collin Bell
"I had a great experience with them. They cut my auto insurance and deductible in half from USAA. Will got me right in a quick and timely manner"
We responded:
"Happy we were able to help! Thank you for the great review. "
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John Fortner

April 7, 2026

5  out of  5
rating by John Fortner
"Macee Deckard always quick to get anything I’ve asked of State Farm handled in a quick professional manner. This team Zack has working is awesome, most wonderful experience I’ve had dealing with insurance."
We responded:
"We love to hear that! Thanks for the review. "
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Josh Griffin

March 31, 2026

5  out of  5
rating by Josh Griffin
"I have had nothing but good experiences with Zachary and his team. I live in Bardstown Ky I am happy to drive to them when we need to talk. 2026 update . Was with me step by step when my wife had a wreck on 3/19/2026 kept me informed"
We responded:
"Thanks for the review, Josh! We love having you as part of the State Farm family!! Thank you for trusting us with your insurance needs!"
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Shannon Hoebbel

March 27, 2026

5  out of  5
rating by Shannon Hoebbel
"I had not switched a different payment plan correctly and these folks helped me and were very helpful and communicative. It was very appreciated."
We responded:
"We appreciate you! Thanks for the review. "
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Sandy

March 20, 2026

5  out of  5
rating by Sandy
"Zachary and his team members are outstanding to work with"
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Emma

March 20, 2026

5  out of  5
rating by Emma
"Great office, super helpful in answering all my questions!!"
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Rita Harp

March 19, 2026

5  out of  5
rating by Rita Harp
"Had problem with county clerks office in renewing registration. Office staff went above and beyond in helping with problem. Office Manager even called them herself. Would highly recommend them for your insurance needs."
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Alexis Presley

March 19, 2026

5  out of  5
rating by Alexis Presley
"Zach has been my representative for several years, and he and his team have consistently delivered exceptional service. They are highly professional, responsive, and always follow up in a timely manner. I highly recommend!"
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Alan Hernandez

March 10, 2026

5  out of  5
rating by Alan Hernandez
"Spoke to Dawson to help me switch over my insurance it was such an easy and fast process with him! Ask to speak to Dawson he’s the man!"
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Chris Wilcheck

March 9, 2026

5  out of  5
rating by Chris Wilcheck
"Was looking for a better deal on my Autos and Renters insurance policies, and this place got it done! I must have had over 30 offers from all over , but Zach got to work on it and came out on top!! Thank you and your team for your wonderful work ethic and professionalism! You certainly earned my business and I would highly recommend that anyone needing insurance should give this place a shot, and watch em go!!"
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Emma Bryan

February 27, 2026

5  out of  5
rating by Emma Bryan
"I have used this particular State Farm office for a decade now and they have always been extremely helpful, professional, and pleasant. Rheana has been particularly helpful with getting some insurance policies adjusted and I really appreciate her consistent service"
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Chad Moore

February 26, 2026

5  out of  5
rating by Chad Moore
"Very pleasant I spoke with Will and he did a excellent job highly recommend"
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Bri Lynn

February 25, 2026

5  out of  5
rating by Bri Lynn
"Great people to work with! Extremely helpful and truly care about helping their clients."
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Devon Gossett

February 20, 2026

5  out of  5
rating by Devon Gossett
"Will was wonderful to work with. He made the entire process easy and smooth. Highly recommend to everyone who is looking for insurance!"
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Laura Monroe

February 12, 2026

5  out of  5
rating by Laura Monroe
"Dawson went above and beyond to help me get the rates I desired. I am beyond pleased and will be highly recommending him to everyone!"
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Crystal Gullion

February 10, 2026

5  out of  5
rating by Crystal Gullion
"Kyle was great friendly and vary helpful. He had me set up super fast so thanks Kyle for helping me get started."
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Beth Powell

January 29, 2026

5  out of  5
rating by Beth Powell
"Rheana was an angel helping with my request. Everyone at Zachary Hernan State Farm are always professional and welcoming. I wouldn't go anywhere else!"
We responded:
"Thank you, Beth! We always try to provide outstanding customer service! "
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Meranda Lovell

January 23, 2026

5  out of  5
rating by Meranda Lovell
"Great customer service and made my day"
We responded:
"Thank you, Merenda! I am glad we were able to help you save on your auto insurance and provide great customer service. "
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Jim Baggins

January 21, 2026

5  out of  5
rating by Jim Baggins
"Helpful and professional. Nowhere better to get service."
We responded:
"Thank you, Jim! We always try to provide excellent customer service! "