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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Saif

Saif

July 8, 2025

5  out of  5
rating by Saif
"Zachary Hernan State farm has been nothing but amazing to me and my family! They always call me as soon as they can and help me so quick. I’m glad to be apart of them. plus their premiums are so cheap compared to all my other previous insurance!"
We responded:
"Thank you, Saif! We strive to be prompt when someone needs help! "
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Austin Erwin

July 3, 2025

5  out of  5
rating by Austin Erwin
"Great customer service"
We responded:
"Thank you, Austin! We always try to provide excellent customer service! "
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Randy Parker

July 3, 2025

5  out of  5
rating by Randy Parker
"Dawson was amazing! Helped me get what I needed to protect my family and my assets!"
We responded:
"Thank you, Randy! We are so happy we were able to help you with all your insurance needs! "
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Will Bentley

July 3, 2025

5  out of  5
rating by Will Bentley
"Great office! They are always there to help!"
We responded:
"Thank you , Will! We love being your local State Farm office! "
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Tyler Archer

July 3, 2025

5  out of  5
rating by Tyler Archer
"Dawson Criscoe is the star of this agency! He goes above and beyond for his customers!"
We responded:
"Thank you, Tyler! We always strive to provide excellent customer service! "
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Beau Franklin

July 3, 2025

5  out of  5
rating by Beau Franklin
"Great Insurance agency and Dawson is a great asset to the team!"
We responded:
"Thank you! We are so happy you have experienced great customer service when working with our office! "
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Tonisha Mcreynolds

July 1, 2025

5  out of  5
rating by Tonisha Mcreynolds
"I’ve been with them for 5 years now Customer service always on point. They are nice and understanding and also good price, their service is so fast."
We responded:
"Thank you, Tonisha! We are happy we have been able to provide affordable coverage for all of your insurance needs! "
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Stephanie Schultz

July 1, 2025

5  out of  5
rating by Stephanie Schultz
"Zachary Hernan and his staff have taken great care me, made I knew of all the advantages of their insurance and was given a great quote for my policies. I’m a satisfied customer"
We responded:
"Thank you, Stephanie! We always want our insureds to be properly covered for an affordable price! "
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Dian Hunter

July 1, 2025

5  out of  5
rating by Dian Hunter
"He gave me a better deal then what I was paying. I was at work and he was very polite and very professional the way he spoke to me.He was patient with me too."
We responded:
"Thank you, Dian! We always try our best to provide outstanding customer service! "
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Brianna

June 30, 2025

5  out of  5
rating by Brianna
"I always have good experiences with customer service here"
We responded:
"Thank you, Brianna! Customer service is our top priority! "
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Sherry Grider

June 27, 2025

5  out of  5
rating by Sherry Grider
"She was awesome and helped lower my insurance and was very helpful the person I spoke with was named macee ☺️"
We responded:
"Thank you, Sherry! We always try our best to provide excellent customer service and affordable rates! "
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Alyson Hart

June 23, 2025

5  out of  5
rating by Alyson Hart
"Always friendly and cooperative and ready to help."
We responded:
"Thank you, Alyson! we strive to provide outstanding customer service! "
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Mike McCord

June 13, 2025

5  out of  5
rating by Mike McCord
"Always helpful and friendly. Their rates are competitive but the service makes the difference."
We responded:
"Thank you, Mike! Being able to provide affordable rates and excellent customer service are very important to us! "
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Junje Lopez

June 12, 2025

5  out of  5
rating by Junje Lopez
"they were very helpful and a good car insurance"
We responded:
"Thank you! We are happy we have been able to help you find reliable auto insurance! "
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John Wolff

June 11, 2025

5  out of  5
rating by John Wolff
"Everyone has been so helpful getting me coverage on my new vehicle. They got me the lowest monthly payment out of all the other places i tried . Thanks for everything"
We responded:
"Thank you , John! We are happy we have been able to help you get your new vehicle properly insured! "
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Heather Frazier

June 10, 2025

5  out of  5
rating by Heather Frazier
"I recently had the pleasure of working with Will at the State Farm office of Zachary Hernan, and I couldn't be more satisfied with the experience. Will took the time to understand my needs and helped me find a better rate with improved coverage that fits my situation perfectly. His professionalism and dedication to finding the best options for me were evident throughout the process. I’m excited to see how well the office continues to take care of me moving forward. I will be sure to update my review as time goes by!"
We responded:
"Thank you, Heather! We are so happy we have been able to help you find the perfect coverage for an affordable rate! "
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Ronda Struck

June 6, 2025

5  out of  5
rating by Ronda Struck
"This agency is great! Always friendly and helpful. I have asked for their assistance a few times over the last year and they have answered my call for help promptly . Glad to have switched to State Farm"
We responded:
"Thank you, Ronda! We always try to provide outstanding customer service! "
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Hannah banana

May 29, 2025

5  out of  5
rating by Hannah banana
"Absolutely amazing customer service! They go above and beyond to make things run smoothly"
We responded:
"Thank you, Hannah! We strive to provide outstanding customer service to everyone! "
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Nikki Ardoin

May 28, 2025

5  out of  5
rating by Nikki Ardoin
"They are always very helpful and available when you need them. Always very kind and personable. Highly recommend."
We responded:
"Thank you, Nikki! We are happy we have been able to provide excellent customer service and coverage for you! "
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Michelle Carreon

May 28, 2025

5  out of  5
rating by Michelle Carreon
"Will B was an absolute delight to work with! Very responsive and very helpful. Excellent customer service and I would highly recommend this agent."
We responded:
"Thank you, Michelle! We try our best to provide efficient and exceptional customer service! "
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Abdullah Abdullah

May 27, 2025

5  out of  5
rating by Abdullah Abdullah
"Excellent costumer service highly recommend."
We responded:
"Thank you, Abdullah! We strive to provide excellent customer service! "
Profile photo of Nicole Carrico

Nicole Carrico

May 27, 2025

5  out of  5
rating by Nicole Carrico
"Still 5 stars! They've been my insurance provider for years. They have always been friendly and super helpful."
We responded:
"Thank you for the review, Nicole!"
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Tyler Wilburn

May 23, 2025

5  out of  5
rating by Tyler Wilburn
"By far the best insurance company I've had, always take care of my insurance needs in the most professional way I would recommend them to anyone"
We responded:
"Thank you, Tyler! We always strive to provide excellent customer service to each person we speak to! "
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Katie Pate

May 23, 2025

5  out of  5
rating by Katie Pate
"Always wonderful customer service from this office. They try to help in every way possible. Wouldn't go anywhere else."
We responded:
"Thank you, Katie! We always want to provide the best customer service to our insureds! "
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John Fortner

May 19, 2025

5  out of  5
rating by John Fortner
"Staff is always friendly and able to help take care of our insurance needs timely and at reasonable cost."
We responded:
"Thank you, John! We try our best to provide affordable insurance to each one of our insureds! "